This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Mazda Cx-5. the contact stated that the check engine indicator was illuminated. The vehicle was taken to naples Mazda (6387 airport pulling rd N, naples, fl 34109, 239-597-9607) where it was diagnosed that the heater core was clogged and needed to be replaced. The contact referenced manufacturer communication numbers: 10091444 and SA218, which stated that an overheated heater core was due to clogging. The contact stated that theses codes indicated that the failure was a known issue. The manufacturer stated that there was no recall and provided the contact with case number: 124474827. The vehicle was taken to an independent mechanic who replaced the heater core. The failure mileage was approximately 14,870.
- Naples, FL, USA
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- Naples, FL, USA