4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,567 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mazda CX-5 wheels / hubs problems

wheels / hubs problem

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2016 Mazda CX-5 Owner Comments

problem #3

May 092022

CX-5

  • miles

A D V E R T I S E M E N T S

I own a 2016 Mazda CX-5 Touring with AWD. I purchased it brand new from a dealer--no miles on it. It's been a great car until this Sudden Unintended Acceleration problem (about 60K miles now). It's happened 5 or 6 times--twice when in a drive thru. It seems that if I am idling (not pressing on gas or brake) the car will sometimes suddenly accelerate. I have used suggestions to brake, then place car in neutral. That seemed to resolve the problem. However, recently I pulled up to my (rural) mailbox and the car tried to accelerate out of control. I had the brake on (was on a downhill) when it happened, so this was scary. I really had to press down more on the brake pedal, then shifted to neutral, then to park. The acceleration finally stopped. I did not observe tachometer readings during this or other events, but will pay more attention if/when this happens in the future. I do not drive with both feet, and as these incidents have occurred I have been able to maintain more composure and analyze what is going on. I am not getting my foot caught in the mat and I'm not mistakenly pressing on the accelerator. I've been to my local Mazda dealer (Sport Durst in Durham) on May 13, 2022 and they were unable to replicate the problem, so could not repair or even troubleshoot it. The car was T-boned about a year ago, with some damage to the passenger front tire. Could that have anything to do with my problems? My partner feels this could be an issue with the Throttle Control Sensor (hardware) or with the software managing throttle control (much more difficult to diagnose, he says). I wanted to ask: for anyone experiencing this problem, did replacing the Throttle Control Sensor or diagnosing software problems resolve the issue" And, do you have any recommendations for me" Since the car is (barely) out of warranty, (just over 6 yrs/60,000 miles) would filing a claim with Mazda be a good approach" Would you suggest I just trade the car in"

- Chapel Hill, NC, USA

problem #2

Jul 232018

CX-5

  • 41,000 miles
Driving on rte 95 S in pa. When the right rear yokohama geolandar G91A tire blew out without warning. The entire center tread separated from the sidewall and took off down the highway. The TPMS did not alert me and only the sidewalls are left. Mazda and yokohama couldn't care less when I contacted them.

- Middletown, DE, USA

problem #1

Nov 172016

CX-5 4-cyl

  • 20,700 miles
Electronic parking brake stays engaged while driving causing brakes excessive wear and brake failure. Five 2016 CX5 vehicles manufactured in same 5 month period came to dealership with same problem. Problem first detected by squeaking. Problem gets worse until difficult to stop when braking. Grumbling noise in front caused by bad bearings. Providing dealer records and parts that have been ordered. Concerned that Mazda has not addressed this issue which may not manifest itself for a year or more after purchase. Mazda is still selling the 2016 models since the 2017's have been delayed. Mazda has had rear brake problems in its previous models of CX5 but does not address issues on the 2016. Concerned that someone may be seriously hurt or killed by this braking issue. Car has been in service since November 17 2016 because suitable parts are still on order. Worried that with time parts will deteriorate again. Please see part number of the epb unit still outstanding on attachment.

- Scottsdale, AZ, USA

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