This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My EPB or Electronic Parking Brake started to Malfunction. It will lock up during parking, and driving and stay locked. It will flash Malfunction light, and the Parking Brake light on the dash will come on, and off. Sometimes If I turn off the vehicle for a while, it will again function. I have not been driving this vehicle, because of the issue I am very scarred my brakes will lock up when it is icy or wet, or slick, and I will injure myself or others Unintentionally. when I first had this issue, I decided to do research, and it seems to be a very common problem across all 2016 model Mazda Cx-5 with EBP. I suspect the EBP module is defective, and I cannot afford to pay the dealer 1500 to replace this part to correct the Safety Hazard Mazda originally created. This should never happen to me or the countless others whom own the 2016 model with EBP. A quick google search will result in countless claims of this same issue with the 2016 model.
The contact owns a 2016 Mazda Cx-5. the contact stated that after starting the vehicle, the vehicle failed to move. The brake and parking brake warning lights were illuminated. The vehicle was towed to an independent mechanic. The contact called jeff wyler eastgate Mazda (1117 oh-32, batavia, oh 45103, (513)752-3447) however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
The contact owns a 2016 Mazda CX5. The contact stated that the parking brake inadvertently engaged while driving at various speeds without warning. While driving, the contact suspected that the parking brake was still engaged. The contact exited the vehicle and smelled a burning odor coming from the rear wheels. The contact then took the vehicle to an independent mechanic who also noticed the same failure with the parking brake while driving the vehicle. The vehicle was then repaired by the independent mechanic for the parking brake failure. The manufacturer was not notified of the failure. The failure mileage was 48,784.
The electric parking brake (epb) has malfunctioned. The car was parked in a level garage overnight, without the parking brake engaged. When the car was turned on the epb light came on and is flashing, as well as the brake light warning. The warning lights remain illuminated on the dash even after multiple restarts. The emergency brake is not engaged and the car seems to drive fine. However I have no emergency brake now, which is obviously a significant safety issue.
The contact owns a 2016 Mazda Cx-5. the contact stated that the parking brake on the vehicle was defective and the parking brake indicator remained illuminated. The contact called garlyn shelton Mazda (5700 sw H K dodgen loop #363, temple, tx 76504) and was informed that there were no recalls on the vehicle. The manufacturer was also notified and stated that there were no recalls. The vehicle was not diagnosed or repaired. The failure mileage was 33,000. The VIN was unknown.
- Temple, TX, USA
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The contact owns a 2016 Mazda Cx-5. when the vehicle was started, the brake and electric parking brake warning indicators illuminated. The vehicle was taken to joe myers Mazda (713-587-9948, located at 16500 northwest fwy, houston, tx 77040) where it was diagnosed that the parking brake module needed to be replaced. The manufacturer was made aware of the failure and stated that a "safety concern" would be submitted. The vehicle was not repaired. The failure mileage was approximately 45,000.
Electronic parking brake stays engaged while driving causing brakes excessive wear and brake failure. Five 2016 CX5 vehicles manufactured in same 5 month period came to dealership with same problem. Problem first detected by squeaking. Problem gets worse until difficult to stop when braking. Grumbling noise in front caused by bad bearings. Providing dealer records and parts that have been ordered. Concerned that Mazda has not addressed this issue which may not manifest itself for a year or more after purchase. Mazda is still selling the 2016 models since the 2017's have been delayed. Mazda has had rear brake problems in its previous models of CX5 but does not address issues on the 2016. Concerned that someone may be seriously hurt or killed by this braking issue. Car has been in service since November 17 2016 because suitable parts are still on order. Worried that with time parts will deteriorate again. Please see part number of the epb unit still outstanding on attachment.
A D V E R T I S E M E N T S
- Rancho Cordova, CA, USA