This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 weeks after the purchase of a new 2015 Mazda CX5 we noticed a crack in the windshield. Exactly on the top portion of the windshield in the middle coming down to a T. we took the car to the dealer of purchase and a service employee looked at it started digging in a spot and stated that a rock must of hit the windshield because he found a hole. Not satisfied with that answer the supervisor for the service department was called and upon looking at the windshield he pointed to a complete different spot and then pointed to a third spot that he claimed was a hole. How does a windshield of a brandnew car never on the expressway have 3 impact spots that are exactly in the middle of the windshield and with that refused to pay for the replacement. Since the windshield is not available anywhere but the dealership I am no responsible for the repair of something that was a defect.
Cracked windshield we were filling up gas at a gas station & suddenly we heard a pop sound. I tried to go around the car & see what happened but did not notice anything. The car was still pumping gas when this happened. Next day, there was nothing in the morning but after parking at work for couple hours & coming back to the car, we noticed a big crack on the screen.
I was driving my new 2015 cx 5 grand touring today when I heard a loud pop. I looked down and saw a 24 inch crack in my windshield extending from the lower drivers side to the middle. There is no sign of a chip and the windshield appeared to be in perfect condition. After looking at this site, I noticed this is a common problem with this vehicle. The dealership indicated that because it is considered wear and tear, there is nothing they can do about this. As common as this seems to be with this vehicle I would have hoped for some assistance from Mazda in addressing the issue.
Have had the car for approximately a month and have gotten 2 large chips in the windshield from unheard and unseen objects. Upon attempt to repair by glass repair company the windshield proceeded to crack over 15 inches. I am replacing the windshield with non oem glass as there appears to be an issue with the oem glass considering the multiple reports by other owners.
Vehicle parked. Got into vehicle and noticed large crack in windshield. The crack was not there 2 hours earlier when I got out of it. The crack starts at top center in the front windshield and runs down to the rear view mirror and forms a 's' shape and stops beneath the mirror. It is about 18 inches long. The rear view mirror is attached to a panel that has rain sensor and smart stop tech package attached to center of windshield right under where the crack appears. This is a safety concern and expensive to replace. I am seeing evidence of many more similar cracks appearing under the tech package mount on the front center windshield.
A D V E R T I S E M E N T S
- Tinley Park, IL, USA