The contact owns a 2015 Mazda Cx-5. while driving 15 mph, the vehicle steered left and the contact crossed the median, sideswiping another vehicle. A police report was not filed. There were no injuries. The vehicle was towed to a local dealer (colonial Mazda, 100 federal road, danbury, ct 06810) where it was diagnosed that both tie rods fractured and the steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The failure mileage was approximately 32,000.

- Brewster, NY, USA

This is the second occurrence of the same issue, but while driving the vehicle at highway speeds, all dash lights illuminated (check engine, turn signals, temp warnings, etc) simultaneously and the information screen displayed an alert "engine inspection required". the incident also resulted in a loss of power steering/heavier-than-normal steering effort and brake warning indications, on the first instance (July 10, 2014), Mazda roadside assistance was contacted and the vehicle was towed to the dealer with no fault/cause found. On the second instance (July 15, 2014), the vehicle was driven directly to the dealership. Technicians were able to diagnose the issue to a loose ground connection in the passenger front fender well.

- Chesapeake, VA, USA