This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During hard breaking (ABS engaged) at 30 mph city traffic, followed by a front end crash, both seat belt retractors for the two front seat passengers failed, failing to keep the passengers secured in their seats the belts never locked and completely despooled. The driver was able to use the steering wheel to remain seated, however the passenger's head impacted and shattered the windshield. The passenger also had bad bruising from the final restraint of the belts after it despooled and stopped.
- Statesville, NC, USA
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- Statesville, NC, USA