If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Structure — Body — Hatchback/Liftgate

Summary

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Actions

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Documents (11)

• Manufacturer Notices(to Dealers,etc)
• Defect Notice 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc)
• ISSUED Owner Notification Letter(Part 577)
• TSB - MULTI-MODEL - LIFTGATE STAY DAMPER SAFETY RECALL 9916H REPAIR PROCEDURE
• Manufacturer Notices(to Dealers,etc) - DATE: December 2016 SUBJECT: 2013-2016 CX-5, 2010-2013 Mazda3, 2012-2015 Mazda5 and 2016 CX-3 Lift Gate Stay Damper Concern - Safety Recall 9916H
• Recall Quarterly Report #1, 2017-1
• Recall Quarterly Report #2, 2017-2
• Recall Quarterly Report #3, 2017-3
• Recall Quarterly Report #4, 2017-4

Click a tab for more information.