This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Mazda Cx-5. the contact stated that the liftgate independently fell and struck the contact's daughter in the head. Medical attention was not received. The contact received notification of NHTSA campaign number: 16V644000 (structure). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000. Parts distribution disconnect.
- Waynesville, OH, USA
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- Waynesville, OH, USA