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Mazda TSB #05-004-14-2867
2014 Mazda CX-5
TSB Document:
Affected Component: EQUIPMENT
- Summary
- SOME CUSTOMERS MAY COMPLAIN OF A WHINING NOISE FROM THE AUTOMATIC TRANSAXLE WHEN DRIVING AT 10 MPH AND ABOVE. THE NOISE: • DEPENDS ON THE VEHICLE’S SPEED ONLY (THE MORE SPEED, THE MORE NOISE) • OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) • DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE. THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER TR1111680 AND HIGHER OR TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.
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