This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car does not completely turn off when ignition button is pushed. Engine turns off, but accessories stay on. It takes several tries to finally get completely turned off. The problem started 2 weeks ago, and happens on a daily basis. Spoke to Mazda and they are aware of problem with shifter position switch, but have not issued any kind of service letter at this point. Customer must pay to have problem fixed.
When I turn off the car it doesn't do it and I can't close the doors I have to turn on and turn off many times until it will work. The main problem is I can't close the doors
2014 Mazda Cx-5 won't shut off. On trying to turn off the car, the engine shuts off but the electronic display is still on. It is an issue with the parking gear sensor where the computer does not recognize the car is in parking gear. People have been seeing this issue for about 2 years now and Mazda refuses to fix the issue. Initially, the part was not available on the market but within the last year or so, they made it available. Apparently, Mazda also fixed the part from the 2015 version. The faulty number is kdy0-46-040. It is costing consumers hundreds of dollars and time to fix an obvious issue which Mazda refuses to acknowledge. Here is forum with peoples grievances regarding this issue. Even extended warranty does not cover this as per some peoples reviews. I contacted the extended warranty division with this issue and they refused to say that they will cover the issue. They are asking me to go to a dealer for a diagnostic check which will cost me ~$200. Https://www.cargurus.com/cars/discussion-T49115_ds799849
- Austin, TX, USA
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- Wimberley, TX, USA