This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Auxiliary power will not turn off when vehicle is turned off. Radio, lights interior power, etc-??.. car turns off when button is pressed but interior power does not.
In the past year the car has consistently given a -??Set to P-?? message when parked and already shifted to Park, and doesn-??t completely turn off (though the engine does). We have to turn the car back on, jam the car to P and try again. Internet tells me this was recalled for 2013-2014 cx-5s just before vehicles starting with the same VIN info as mine.
UNKNOWN - A few months ago, I started to have an issue when turning off the vehicle. After putting the vehicle in park and pressed to turn off the vehicle, the radio/GPS screen would stay on and a warning message stating the car must be in -??P-??ark. I would restart the car, put it in neutral, turned it off, but the same message kept popping up and would beep at me when trying to close the door. I jiggle the stick multiple times and tried different ways to turn off the car, now taking as many as 10 times before the radio/GPS screen turns off and the message goes away. I made an appt with the closest dealer, but I have to wait for 4 weeks for the car to be inspected & corrected. This seem like a safety hazard not knowing if the car is actually in park and turned off so the battery doesn-??t drain. There should be a recall issued by Mazda to correct this issue as many people have posted the same problem over many years.
When the vehicle is put in park and the button is pressed to turn off the vehicle, the radio display screen stays on. I have to recrank the car, put it in a different gear, and then back into park and try again. Sometimes I do this process up to 10 times in order for the display screen to turn off. When the display screen stays on, the battery is drained within hours.
A couple of months ago we started to have an issue when trying to turn off our vehicle. A warning message stating the car must be be in 'P' to turn off keeps popping up even though the shift stick is in the correct position. We have to jiggle the stick multiple times before the car turns off. This can be a safety hazard if the car is in fact not safely in the park position after being able to turn off the car. The vehicle was recently serviced for an oil change and we were reminded of the issue and were told this is a known issue. They recommended to change the shift switch to resolve it.
- Everett, WA, USA
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2014 Mazda CX5 will not turn off, keeps telling me to put it in park - then it tells me key fob battery low, which it is not. I have to turn the car on/off, on/off, on/off to get it to shut off.
The car wouldn-??t fully turn off once it parks. Have to keep playing turn on/off game until it fully turn off. And apparently Mazda know about the issue but refuse to do anything. Other people are saying it-??s a engine sensor issue.
Over the past 2 weeks, it's be hard to turn the engine off. I put the car in park like normal, hit the engine off button. But then the car stays on and an alert on the dashboard says to put the car in park (even though it is already in park). Sometimes, taking the car out of park and then putting it back in park fixes the problem. Other times I have to do it several times or drive the car a little bit and then try again. It's been getting more frequent lately and happens several times a day.
The car will not shut off while in park when you push the start/stop button. it stays in ACC mode. It takes multiple times to completely shut the car off.
Water is able to get into the back lift gate and has caused the latch to deteriorate and go bad making it unable to be opened and causing a safety issue for the consumer
The auxillary power stays on after car is put into PARK and the engine is turned off. The car is not registering that it is in park. The auxillary power remains on. It takes several attempts of turning car on and back off again and moving the shifter before the car will turn off completely.
Ignition light stays on, car turns off but battery and dash lights stay on continuously. You have to repeatedly turn car off and on and raddle shifter to turn off, this causes depletion of batter and can DANGEROUSLY leave one or ones family stranded and in a bad situation. This problem has been stated by numerous consumers on the website. Contacted my mazda dealership and technitain agreed that they have come upon this issue quite a lot, charging for diagnostics and labor $100's of dollars, possible issues with break or parking switch. Problem can be possibly fixed but what if it occurs again a few months or year down the road, leading to a never ending viscous $bill$ cycle. I'm very concerned about a depleted battery, I also contacted cooperate and representative informed my conversation was recorded and will be hopefully looked into but as of yet nothing has been done, rep informed me to contact NHTSA.GOV and here I am. I was surprised of the many consumers on the web having this issue, I had been having numerous battery issues and was replaced...THIS HAS TO BE LOOKED INTO AND A RECALL BE INSTITUTED ASAP. A VEHICLE NOT SHUTTING OFF RESULTING IN A DEPLETED BATTERY THEN BEING STRANDED IS VERY CONCERNING, WORRISOME AND DANGEROUS IF THERE'S NO HELP AROUND.
The vehicle fails to turn off auxiliary power when the engine is disengaged after vehicle is in park. This prevents the vehicle from locking and results in a drained battery.
We were driving home, this was late at night, no traffic, and we heard a loud bang, sounded like a gunshot or explosion, after we made sure the kids were alright, we realized our sunroof had a big hole in it and we were sitting in shards of glass. The sunroof opens 2 ways, it slides back or the back lifts up to provide venting. The glass was lifted up in the back. After we regained composure and were able to pull off to the shoulder on a 40 mph road with no traffic in sight, we realized it looked as if the glass exploded in an upward motion. The sound and impact and shards of glass certainly scared and scarred all in the car including myself, wife and our 6 year old daughter. The specifics are, we had just turned left onto an eastbound road, we hadn't even gotten up to speed when this happened. Again, there were no other vehicles, only open fields, we started to think that someone had taken a shot at us. This needs to be addressed now.
Vehicle moving under 5 mph in a city parking garage. While entering a parking space, the vehicle suddenly accelerated without any warnings striking the cement wall barrier at a distance of approximately three feet away. Both foot brake and emergency brake were applied. All dash indicator lights turned on until auto "off" button was depressed. Vehicle mileage = 37880. No airbags were deployed. Auto was taken same day to authorized (usaa) collision repair facility. Repair estimate and photographs have not processes at this writing. Dirver had seat belt on and no injuries reported. No passengers.
When pressing the start/stop button, the ignition will not turn off some times. Although the shift lever is in 'P' position and the engine shuts off normally, the ignition is staying on (in accessory mode). Problem is thought to be a worn switch unit.
My vehicle will not shut off completely. The battery to the car and all of the dash lights stay on when I turn the vehicle off. This problem has been happening for over 6 months and is happening more frequently. I discovered that you have to jiggle the shifter in park many times before trying to shut of the engine again. At times I have to do this process 5-6 times to finally get my car to shut off which is very frustrating. I have found many people on chat forums with this same exact problem on their Mazda cars. It is because of a defective shifter switch part kdyo-46-040. My Mazda dealership is going to replace this part next week for $250. When I called Mazda corporation they will not do anything to compensate for this expense because my vehicle is over the warranty. This is unacceptable since Mazda has installed a defective part in not just mine but many peoples cars.
My 2014 Cx-5 will not completely shut off. After putting into park and pushing the button to turn off, the engine will turn off but the aux power to the radio and dash do not turn off. I had to turn the car back on and put the car in gear and back to park multiple times before it will turn off completely.
My vehicle will not turn off when I place it in park and turn off the engine. It causes me to turn on the engine, move the vehicle's shift level, place it back in park, and try turning it off again. Sometimes it takes 5 to 10 min of repeating this process in order to turn off the vehicle. This seems to be a known issue for other Mazda Cx-5 owners based on thousands of related complaints on forums dating back to at least 2015 on google and bing. This effects the cars, battery, engine, shift lever, and also makes it uncertain if you actually have the car truly in park or on/off. The issue happened occasionally before but is now everytime I trying and turn off the vehicle! Mazda usda is aware of the issue not taking responsibility.
Mazda Cx-5 switcher shift part number kdy046040 went bad on my vehicle and many others. This should be a recall but someone was told by Mazda corporate that it is not a dangerous issue therefore won't be a recall. Meanwhile thousands of people are paying to replace a faulty part!
A D V E R T I S E M E N T S
- Congers , NY, USA