This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Mazda Cx-5. after switching the shifter to the park position, turning the engine off, and removing the ignition key, the radio would remain activated. Also, an erroneous audible alarm was activated, which warned the contact that the ignition key was not removed from the ignition switch. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch was faulty. The vehicle was not repaired. The local dealer (jake sweeney Mazda West in cincinnati, oh) was notified of the failure, but the manufacturer was not. The failure mileage was 53,000.
- Cincinnati, OH, USA
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- Cincinnati, OH, USA