This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the car is in park position and I go to hit the power button to turn the car off; I get a message that states I must put the car in park. The engine is will turn off but all electrical features (radio, lights, etc.) are still on. It will not allow me to lock the doors in this state. This is happening when I attempt to turn off the car.
Vehicle's electronics will not shut off when transaxle is placed in park. Vehicle often requires that operator push transaxle far to the left and then attempt to shut off. Sometimes this works. Other times it does not. If not careful, battery will drain and strand operator where parked.
Car will not completely shut off when put in park. This is a push to start car and this has been happening for several months even though the car has no other issues. I am unable to lock car.
Sensor issues. We have had numerous sensor issues with the car including not being able to turn off the ignition when in park. Most recent problem is the sensor does not see that the car is in "P", so it will not allow the car to be turned off. Very dangerous! numerous complaints to dealerships, but they will not pay to fix problem. It's a very common issue with these vehicles, and this is acknowledge by Mazda, but they refuse to repair it without a hefty price tag.
Hundreds of people complain online about the same problem: The car does not turn off when pushing 'start' button being on 'parking'. the engine does turn off, but electronics stays on and the car can't be left or locked. According to online discussions, this is about defective sensor, which is supposed to recognize that the car is on 'parking', and it happens for different Mazda models starting from 2013. They recognize the defect but still want customers to pay for the part and repair. Hopefully, there are enough complains about this issue to initiate a recall.
- Bedford, MA, USA
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Car will not turn off when brake is pressed, car is in park and I hit the power off button. Leaving car running in garage - very unsafe. Not the only one... here is a link to site with 100's of people with same issues. Https://www.cargurus.com/cars/discussion-T49115_ds799849
Check engine light and A/T warning light remain on. Unexpected issue does not appear to have any cause that is based on driver usage of vehicle. Oem blogs for various owners of this model appear to have similar issues. Manufacturer is charging customers to update the tcm and PCM codes on programming boards, for an issue it is aware of. Codes appear to arise randomly, and not as part of vehicle being in motion.
The contact owns a 2014 Mazda Cx-5. on several occasions, when the vehicle was started, the ignition remained in the on position. Over the course of time, the contact had to replace the battery due to the failure. North shore Mazda (84 newbury St, danvers, MA 01923, (978) 619-0220) was contacted. The contact was informed that there was a technical service bulletin; however, the dealer was not obligated to repair the vehicle and stated that it was not covered under the extended warranty. The vehicle was not repaired. The manufacturer was notified of the failure on 02/27/2018 and refused to authorize the necessary repair. The approximate failure mileage was 23,033.
Accelerated from a traffic light and check engine and traction control light came on and car would not actually accelerate. Luckily I was in front of my workplace, but earlier during the drive, the bluetooth console powered completely down and restarted itself. Not sure if electrical or what. Very scary.
When I put my car in park and go to turn the car off, it won't turn off. I then have to put it in reverse and forcefully push forward and left (sometimes 5+ times) and then eventually it will allow me to turn off the car. I looked it up on the internet and I saw that there were many others having the same problem. My car is only 4 years old and this has been happening for the past year.
Vehicle lost power and would not accelerate, check engine, tmps and traction control lights illuminated on the dash. Luckily didn't happen on a highway. Ignition coil and spar plug were replaced. Car mileage 48000, spark plugs should last to 75000 miles according to manufacturer.
When I start the car all the dash lights illuminated and stayed on as I drove the car. When I turned on the right turn signal all the warning lights flashed rapidly the navigation, electrical system shut down and the car started to die. The service engine light stays lit the warning about a power steering failure, brake failure and keyless entry problem, ABS, speed monitoring tire pressure all comes up in the warning area. The power steering does fail making it hard to turn. In doing research on the issue it comes from a faulty ground cable issue on the right side of the car. I have had this occur 3 different times now on this car.
Since we bought this car, the battery goes dead if not driven in 1 to 2 weeks. We charge it and then we check the battery and it's O.K. of course it is stationary and can't be driven. What it causing it to die so quickly - can't drive it if it doesn't start.
The contact's daughter owns a 2014 Mazda Cx-5. while driving, the contact heard a clicking noise under the hood of the vehicle. The contact could not determine the location of the clicking noise. The traction control and check engine warning indicators illuminated. On another occasion, the contact's daughter attempted to start the vehicle, but it failed to start. The vehicle was taken to an independent mechanic who diagnosed that the battery drained due to it not grounding one of the circuits. Also, the power control module needed to be replaced. The vehicle was not repaired. The independent mechanic stated that no parts were available to repair the vehicle at any of the local dealers. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owns a 2014 Mazda Cx-5. the contact stated that after depressing the on/off button to turn the vehicle off, the engine would shut off but the vehicle would remain on. While the electronics were still on, the vehicle was unable to be remotely locked. The contact mentioned he was an independent mechanic who diagnosed that the ignition switch unit was faulty and needed to be replaced. No further information was available. The local dealer and manufacturer were not notified of the failure. The VIN was not available. The failure mileage was 60,000.
Vehicle has recently began to not turn off completely when the start/stop button is pressed while the vehicle is in park. It stays in the accessories mode with some instruments and accessories still on and can not be locked. If left in this condition, the battery will drain and the car is unlocked and can be entered. To resolve this, the transmission has to be shifted in and out of park until the vehicle can be turned off. This can take four or five or more attempts. Sometimes, the vehicle has to be moved slightly in order for this to occur.
No issues leading up to this point with my Cx-5. went to start the car and all the dash lights illuminated and remained on. As I began to drive, I attempted to use the right hand turn signal and the warning lights flashed rapidly as the electrical system, bluetooth, navigation, and entire engine shut off. I stopped the car, put it in park, and tried restarting. When it did, half of the warning lights were on in park, including the service engine light, and when put in drive the rest of the lights came back on. I tried the right signal again (in park) and the same issue occurred, with the end result of the engine turning off. As I drove with these lights on, new warnings came on and off, including loss of power to my steering(making it more difficult to turn), ABS, speed monitoring, tire pressure, blind spot monitoring, horn, and basically anything else controlled electronically. I ran the codes and got long list, with most of them being connected to loss of communication. Some codes were: U0121, P0500, P0685. I took it to the Mazda dealer, and after 2 hrs of diagnostic there were unable to find the problem and said they would need more time (and money, obviously). From reading other blogs/comments with the similar issue, seems to be a faulty ground wire. This is something that is extremely dangerous and seems to be occurring a lot in this model. Mazda needs to address this issue asap
When car shifted to park in order to shut down engine, the vehicle often does not detect the fact the car is par when button ignition is pressed. Message appears on dash saying to shift to park to turn off power. Requires user to press brake, restart car and push shifter back to park forcefully in order for car to register park for turning off ignition. If driver is not attentive to dash message or ding when exiting car power remains on and battery is drained resulting in dead battery. This issue has been acknowledged by other Mazda owners, because I found references to it on the web. Took car to Mazda dealership and they indicated this is an issue on other Mazda models. The date listed below was the latest instance that resulted in complete power drain and required jump start for recharge. However, this seems to happen frequently, resulting in need to restart the car in order to register the car is in park in order to turn it off. I bought this car used and initially replaced battery thinking that was the problem.
The instrument panel states on after shutting of the engine. The car starts beeping when you open the door and you are not able to look the car. Look like the transmission shift is not going to park completely so the battery dies every time.,
A D V E R T I S E M E N T S
- Indianapolis, IN, USA