This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car will not shut off when you push the button because it does not realize it is in ''park'. the issue is with defective automatic transmission switch. This causes the battery. This has been happening for the past 3 years.
The car won't shut off when put on park and the start/stop button gets pushed the problem supposedly lies with a defective shifter position sensor lots of complaints on the internet about this issue Mazda and dealerships are aware of the problem but officially pretend it's not there
The starter ignition button will turn off the engine but fail to turn off the radio and the lights. The only way to turn it off is to repeatedly turn on the ignition button, until it turns off.
Have had issue for over two years have found over 35 people online with same issue. When putting vehicle in park and turning off vehicle the radio remains on. Happens almost every time. Sometimes if I turn car back on and put shifter in drive then back to park it turns car back off. But everytime my daughters drive my car or valets park the car or I take car to repair shop radio stays on for all of them killing battery. Took my car to autobody shop and explained the hack to keep car from dying. They called said they did diagnostic of electrical system and several electrical problem codes showed up so they convinced me to replace battery. Same error codes after replacing battery. Please create recall on this issue. Definitely a safety issue not knowing if my wife and daughters will be stranded.
When I turn the car off (push button), the car does not completely turn off. The electronics do not shut off with the car and drain the battery leaving you stranded the next time you try to start the car. From what I have discovered, it is the gear shifter/sensor on the transmission. See the same complaint from many others: Https://www.cargurus.com/cars/discussion-T49115_ds799849
- Baltimore, MD, USA
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My car has been experiencing an issue with the engine. When I turn the engine off the radio and lights remain on. And, then I have to turn the car back on and move the car from park to drive or reverse and turn the wheel this have to be multiple times sometimes about 10 times to get the car off. It has caused me to run late and a battery replacement. This is huge problem and needs to be recalled and at no charge to the customers and owners of the Mazda.
When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I've found that, while in park, I need to pull the gearshift hard towards the steering wheel for the car to "register" that I'm actually in park. I've read online that Mazda recognizes this is a very common problem, but won't do a recall on it. This issue has been happening for well over a year now. I'm adding an arbitrary date below.
The contact owns a 2014 Mazda Cx-5. the contact stated while stationary and attempting to shut-off vehicle using the push to start button, the vehicle turned off however, the battery remained on causing the battery to drain. The contact stated that there was no warning light illuminated. The vehicle was not taken to local dealer. The manufacturer has not been informed of failure. The failure mileage was approximately 135,000.
When turning the vehicle off the engine will turn off but the electrical components continue running. Park shifter switch wears down and stops working. This problem could result in battery to die. This happens repeatedly. This is when the driver is attempting to park the vehicle.
When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I have to start the engine and turn it off multiple times (sometimes 20+ times) to completely shut everything off. Mazda recognizes this is a very common problem, but won't do a recall on it.
When vehicle is parked and the shift is in P position the ignition does not turn off when pressing start stop button.the ignition stays on in accessory mode. I need to start and stop numerous times and put shift into R and then P to turn car off. It would take anywhere from 3 to 10 times. I searched the web and found this is a common problem in 2014 Mazda Cx-5 and there are numerous complaint about it. This issue leads to driver stranded as without proper shutoff, it runs down battery. Mazda is fully aware of this issue and they have rectified the shifter switch with new part # kdy0-46-040. There was a service bulletin send to Mazda dealers on 12/22/15 and 4/11/16 on how to address this problem with bulletin no. 05-004/16 and now recommending to replace the switch unit with new part # kdy0-46-040. However there is no recall for this issue. Mazda should repair this defective part without additional cost to owners as this can be dangerous as you can easily leave car in accessory mode and car battery will be dead upon return. This has occurred to us multiple times and as recent as this week only.
This has been an ongoing problem for the last 4 years. Ignition switch is faulty. When vehicle is shut off, the engine shuts off, but the auxiliary (radio, heat, ac) stays on. The shift must be manipulated several times to get the auxiliary off. Battery has been drained because someone who does not know about this defect will inadvertently leave it on.
The contact owns a 2014 Mazda Cx-5. the contact stated that when the vehicle was turned off and restarted, several electrical components remained functional. The contact stated that the gear shifter was aggressively manipulated before the vehicle would turn on or off. The contact stated that on several occasions, the battery was drained. The battery was replaced. Gerald jones Mazda (4022 Washington rd, augusta, ga 30907, (706)862-1793) was contacted and informed of the failure. The contact was informed that a diagnostic test was needed to prove the cause of the failure. The contact was also referred to the NHTSA for assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
When vehicle is stationary the ignition does not turn off when pressing start stop button. The ignition stays on in accessory mode. When the shift is in P position. Takes numerous tries to turn car off. This also runs battery down had to replace battery at 44,000 miles. There was a service bulletin send to Mazda dealers on 12/22/15 and 4/11/16 on how to address this problem bulletin no. 05-004/16 they said dealer should replace the switch unit and cars produced after 12/27/2013 would have a modified switch unit to correct the problem. Also message on dash states car is not in park put shift in proper position even though shift is in correct position. This can be dangerous you can easily leave car in accessory mode and car battery will be dead upon return. This has happened numerous times. Brought to dealer was informed they had not heard of problem and they recommended I change entire shift mechanism instead of switch unit that their Mazda bulletin states.
The ignition switch does not want to turn off. There is a faulty sensor that doesn't relay to the car that it is in park. The car has to be put back into gear multiple times for it to turn off. This has been going on for some time now. I have looked it up online and couldn't believe how many Mazda CX5 owners have this same issue. It needs to be a recall. The battery wears down when it is not turned off all the way and people are getting stranded. Thanks!
The vehicle fails to turn off auxiliary power when the engine is disengaged after vehicle is in park. This prevents the vehicle from locking and results in a drained battery.
2014 Mazda Cx-5. I tour the car in park and turn it off. The car does not turn off. I turn the engine back on, put in reverse, put it back in park and try again. I turn off bluetooth, all audio, and make sure all the doors are closed. Sometimes it takes up to 8 or 9 tries before the 'accessories' in the car shut down. This has been happening for weeks now. Now my bluetooth is not connecting.
A sensor that communicates what gear the vehicle is in is faulty. The vehicle therefore will not turn off completely. The sensor does not recognize that the vehicle is in park. The auxiliary panel remains on, and the vehicle battery will drain. Repeated restating and shifting in and out of gear will finally get the vehicle turned off. This process sometimes takes several minutes. This issue could easily leave the driver stranded with a dead battery if they are unable to get the vehicle turned off. The faulty sensor has been confirmed by a mechanic unaffiliated with Mazda.
The dashboard indicators suddenly came on all at once while driving on the highway. After pulling over to the breakdown lane and putting it in parl, the engine would not turn off when pressing the on/off button. After arriving at our destination, we needed several attempts of putting it in drive and back to park before the engine finally shut off. But the dashboard indicators remained on and would not turn off, draining the battery all the way down. The following morning, we had to have the vehicle towed to a nearby Mazda service center.
The contact owns a 2014 Mazda Cx-5. while attempting to turn the vehicle off, the shifter would not immediately change into the park position and the vehicle would not completely shut off. On several occasions, the battery drained due to the failure. The cause of the failure was not determined. The local dealer was not notified of the failure. The manufacturer was contacted, but no assistance was offered. The failure mileage was 75,000.
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- Elmhurst, IL, USA