This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my car in for routine oil change, new wiper blades and wheel alignment. I was told by Firestone mechanic that I needed back brakes and the calipers are "sticking." I was told not to drive the car - it is unsafe!! when I called the dealership they informed me not under warranty"! a car -- less than 2 years old with 32,000 miles on it needs new back brakes and calipers??" I think not! taking it to the dealer on Wednesday to check it out in full. Not happy! if able to update on here, I will do so.
I was parking my Mazda CX5 in a spot at a shopping center and when I touched the brake with my right foot and went to push the button to turn off the car, it suddenly accelerated full speed, jumping the curb and smashing into a storefront. I noticed when I started the car (about a mile before the accident), it was making a vroom sound like it wasn't totally getting into gear. I don't know if it's a transmission, brake or accelerator issue - but there is definitely something wrong. I did not hit the accelerator instead of the brake. When I called Mazda they said they had no reports of this being a problem. Please advise. Thank you.
- Carlsbad, CA, USA
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- Pitman, NJ, USA