The contact owns a 2014 Mazda Cx-5. the contact received a recall notice for NHTSA campaign number: 16V644000 (structure). The contact stated that the parts needed for the recall remedy were not available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/05/2017

- Pasco, WA, USA

My car was parked in a driveway for a couple minutes after be driven for 30 minutes with the A/C on. The windshield was not in direct sunlight. When I sprayed the top of the car with a small amount of water the windshield cracked from the middle of the top and made three cracks down about 12-16 inches long each. I have done this with many cars that have sat in direct sunlight longer than this one was sitting there and never had this issue before. Then when I went to get my replacement, after waiting 2 weeks, the dealership informed the place I was getting it done that it had arrived broken to their facility and it would be another week before I could get another one. Even the worker at the glass place said that these windshields are extremely thin. There is obviously a huge problem if even the dealership can't shift it without it getting broken.

- Herriman, UT, USA

Stress crack appeared from exact middle of top of windshield and spread down during the drive. Search on the internet reveals other Mazda Cx-5 owners reporting same issue (especially like ours those with rain sensors and smart braking sensors which is the area of the windshield the crack started from for us). Internet search also finds that windshields have been back logged and people have had to wait for replacements.

- Mount Sinai, NY, USA