This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Mazda Cx-5. the contact received notification of NHTSA campaign number: 16V644000 (latches/locks/linkages); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Mazda Cx-5. the contact stated that when the door unlock button was engaged the doors remained locked. As a result, her child became locked inside the vehicle and the contact had to shatter a window to get inside. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.
- West Palm Beach , FL, USA
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- Wichita, KS, USA