If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.

Structure — Body — Hatchback/Liftgate

Summary

Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.

Actions

Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.

Documents (14)

• Recall Quarterly Report #1, 2021-2
• Chronology
• Defect Notice 573 Report
• Recall Acknowledgement
• Remedy Instructions and TSB
• Miscellaneous Document - PARTS AND WARRANTY INFORMATION Recall Campaign 4621B
• ISSUED Owner Notification Letter(Part 577)- Spanish Version
• Manufacturer Notices(to Dealers,etc)- Mazda Dealer Email
• Miscellaneous Document - PARTS AND WARRANTY INFORMATION Recall Campaign 4621B
• ISSUED Owner Notification Letter(Part 577)
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc) - 4621B Dealer Letter Launch
• Manufacturer Notices(to Dealers,etc)
• Recall Quarterly Report #3, 2021-4

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