This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine on my 2017 CX-3 died while travelling on the interstate at 70mph just before the low fuel light would normally turn on. I pulled to the side of the interstate freaked out at what just happened. I was within a mile of an exit with a gas station and the car started when fuel was added. It's the exact same low pressure fuel pump failure symptom that later CX-3's are being recalled for. I took it to a Mazda dealer and he only recommended that I keep the tank over half full. I've been hoping the recall would be expanded to include my VIN number but there doesn't appear to be enough complaints yet to do this. I've been filling up at 1/4 tank and haven't had an issue again after driving another 40,000+ miles. This model has disappointing range even without this issue.
On November 4, 2022 I was driving in the middle lane of I 87 north of Saratoga Springs. The car stalled and died. I was able to get to the break down lane. After sitting for 5 - 10 minutes, completely frazzled, I tried the ignition and the car started. The gas gauge said I had approximately ? tank left. I filled the car up and made it the rest of the way home. This had happened once before on a local road and we had the car towed. The thought was that maybe the car had run out of gas although the gas gauge did not so indicate. When I took the vehicle to the mazda dealer after considerable research, they indicated there were recalls on Denso fuel pump impellers for the model of my car in 2018 and following but not for my 2017 model. The date of that service was 1/17/23. There were no codes still in place that would identify the problem. I am certain that this is the problem. I only drive the car locally now and i keep the gas tank at least ? full.
I was driving my 2017 Mazda CX-3 on the interstate when car suddenly jerked and failed to accelerate. I was driving 70 mph in the left lane when this happened and immediately started to pull over to the righthand shoulder of the road. The car jerked and slowed again when we were in the right lane. By the time I pulled off, the check engine light was on and the car had completely stalled. I was stuck on a narrow shoulder with a dog and two people in the car. We were lucky we made it to the shoulder at all before the car stalled. There was no indication before the car jerked that there was any problem with the vehicle. The car was towed to the dealership and the cause of the check engine light was identified as a leaking fuel pump/fuel rail. I had to have the fuel pump replaced along with a valve cover gasket.
Car has 24,547 miles and the fuel pump went out. Car stalled while driving and had to be towed by aaa. Car was repaired at overbeck auto service 1793 Ohio pike, amelia, oh 45102. Info@overbeckauto.com
This is a fuel pump problem. P/N pell - 1335za. Other numbers on the label are 16.12.22 and H00073961. I am in possession of the faulty part. We were travelling at highway speed on route 1 in Delaware. The car stalled in the middle lane and we almost made it to the shoulder. My husband, 70, had to push it the shoulder. It would not restart. We had my 95 year old mother in law in the car. The temperature was close to 100 degrees that day and sunny. We were very concerned for her. We called 911 and a state trouper came in about 20 mins. He took my husband to get a a few gallons of gas and the car started. Before the stall, we had enough gas for 39 miles. We did not run out of gas. This happened once before about six months earlier on a less busy road and I was able to restart it so I did not fret about it that time and thought it was just a quirky thing. We made it home without further incident. We brought it to the mechanic locally for replacement of the fuel pump. He verified the problem with his diagnostic equipment. The check engine code for the event was P0192. Total cost of repair was $900. There is a current fuel pump recall on Mazda but it starts with the model year 2018. Mine is a 2017 but the problem appears to be the same! the component is in my possession but no other parties, besides the mechanic, have examined it.
- Milton, DE, USA
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On 3 separate occasions this car presented as if it were out of fuel while the gas gauge showed it having fuel. It sputtered then lost power as if it ran out of gas. Two of these times were on the interstate while the 3rd time was in a residential area.
While driving 70 mph on the interstate, vehicle stalled and started jerking, unable to accelerate, losing speed quickly. Fortunately I was able to move onto the shoulder, avoiding a semi truck approaching quickly behind, and another semi trucked parked along the interstate blocking access to the shoulder.
Where the plastic center console meets the carpeting on the right side of the gas pedal, there is a gap. No less than three times in only two months while in motion have I gotten my shoe stuck in the plastic of center console when trying to take it off the gas pedal, leaving me unable to take my foot off of the gas pedal. Fortunately, I have been able to react quickly each time and shift into neutral, slamming on my break with my left foot. Very dangerous!
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- Onalaska, WA, USA