This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Re: technical service bulletin# NHTSA 00V134000/recall 00V134000: Timing belt tensioner spring defect. I have a 1998 Mazda 626 VIN#[xxx]. on 10-27-03 I had to take my car in for service because the timing belt tensioner spring broke causing damage to the timing belt. The technician informed me that there was a recall on this. I call Mazda and gave them all the information and they said that there was nothing they could do. I think that Mazda should have to pay for this! it was a recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Without warning the vehicle will stall at any speed. The consumer contacted the dealer on two separate occasions, but the problem still persists. Consumer feels that Mazda should pay for the repairs because of the recall.
While driving 70 mph, the vehicle stalled. The consumer thought hit the cruise control because the vehicle decelerated and lost steering. The second incident, the vehicle failed to exceed 40 mph and finally stalled. The first incident, the consumer had the vehicle towed and the mechanic found a tensioner broken. When the incident happened the second time, the consumer was told there was recall, however his vehicle identification number was not included. The consumer requested reimbursement for both tensioner spring failures.
The vehicle experienced the same problem as the recall on the timing belt trencher. The dealer would not repair the vehicle because the VIN was not included in the recall. The consumer requested a refund for the repair.
The vehicle experienced the same defect with the engine stalling as stated in recall 97 V 228 000. The consumer vehicle was not included in the recall due to VIN.
My 1998 Mazda 626 did not qualify for recall #92007, engine timing belt tensioner, due to "vehicle identification number provided does not qualify for the recall 92007. Due to the circumstances, we are closing the file (file #764436)." The spring on the timing belt tensioner broke causing the car to keep stalling. This is exactly the problem stated on recall #92007. I do not understand why Mazda has refused to compensate repairs for this car.
Mazda Corp states that my VIN is not 'on the list' but dealer stated that it is unusual for spring to fail. My vehicle falls in the year, make, model, and engine size in recall, but manufacturer denies repair on recall basis even if tensioner spring was defective since it is not on the list of VIN's considered eligible. I am original owner, age 50, conservative driver. I would like an exception case to be filed. I have had all recommended maintenance on this vehicle. The dealer that diagnosed and charged me for the repair is tom naso Mazda, 11185 alpharetta highway, roswell, ga 30076 770-993-6999.
Consumer stated the vehicle stalled at 40-50 mph, the vehicle was towed to dealer. Dealer determined that timing belt tensioner had broken and had to be replaced. Consumer searched recalls in NHTSA database and found a safety recall bulletin on the very same problem.
Timing belt was not working properly. Belt wore out and tensioner has popped off. Contacted dealer, and dealer noted that vehicle was not part of recall 00-V-134-000.
The problem that I am experiencing with my car is an external spring in the timing belt tensioner broke.this is a problem that has led to a recall of some 1998 &1999 Mazda 626's. I took my car to a mechanic today because I was hearind a knocking/rattling noise under the hood.upon inspection the mechanic found the problem and knew almost immediately that this was not a common occurrence and that possibly this would be a recall problem, he then checked and found out that there was infact a recall and advised me that I should contact mjazda which I did. I found out that my car is not one of those included in the recall, which leads me to my complaint.this is such a serious mechanical problem, my mechanic told me that the engine could stoll while drving!! I hope that this complaint is taken seriously, and I hope that Mazda will extend the recall to include all affected vehicles.
While driving, at speed slightly above 25 mph, the vehicle stalled while engine was running. When vehicle was attempted to restart, all lights would work properly, car would not crank or reignite to start engine. Technical help attempted to jump start vehicle but was asked to stop attempt due to sound being broken timing belt. Vehicle is currently in summit automotive for the repairs, which must be paid for by the dealership who did not mention this recall to a buyer. With the power door locks, the locks engages to unlock itself whether the vehicle is on park or drive and at times locks itself not allowing driver or passenger to unlock door manually. With the door locks, the passengers and drivers can fatally die if needed to exit the vehicle in case of an emergency. Please contact me asap with regards to what I need to do, as a consumer and owner.
The external spring for the timing belt tensioner broke. Also, engine was not running. This vehicle was not covered under recall 00V134000 for timing belt tensioner failure due to VIN.
While the vehicle is idling engine will race at a very high rpms. Dealership has examined vehicle, and determined that "timing case" was causing this problem. Vehicle was not included in recall 00V134000. Please provide any additional information / attachments.
Vehicle would stall out while driving. Engine would overheat & start smoking. Towed to Mazda dealership & mechanic indicated no oil in crankshaft & no anti-freeze in radiator. There were no lights on dashboard. This was a leased vehicle.
A D V E R T I S E M E N T S
- Mt. Washington, KY, USA