This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Left home to go to work made it about 3 miles from my home and my transmission quit working as I was in the middle of a hwy. I was turning onto from a side street. I was about hit as my Mazda would not go and quit working on a blind corner.
We recently bought or Mazda 626 from a dealer we were told that we were getting a quality car. We were fooled. With in the first week we had to buy part after part.change the trans fluid, change the distributor, spark plug wires, spark plugs, router motor, ignition coil, clean fuel injectors, replace fuel filter, still need to get a trans cooler as soon as I can. It took us a few years to save for a car. We trusted a dealer and got screwed! we have no money left and a car we can only use on a limited basis. We thought after loosing our income then our former car to repossession with only $50 left on it, then our home gets foreclosed on, and the loss of a father, and sister in a two year time frame was enough. Nope we buy a car with so many defects it crazy, I can believe these cars a even aloud to be sold to anyone. Face it they are death traps and anyone who owns one should get them replaced at manufacture cost.
Cpsc#I1190531A. 1997 Mazda 626. Consumer stated when she brought the car it had severe transmission issues, and began smoking severely once taken the speed limit. She also stated it resulted in being towed on the 6th day of having the vehicle purchased.
1)new car purchase Aug 1997 - 5 miles;2)transmission replacement Feb 1999~38,000 miles;3)transmission replacement Dec 1999~57000 miles;4)informed at 130K miles that I needed another transmission ( with each transmission clearly having less than an average of 60,000 miles on it. In each case my O/D light flashed on the dashboard, immediately sending a signal to turn on the check engine light. I sent formal complaints to Mazda, the dealership and since have sent complaints to the attorney general's office. I have learned of tsb # 0500502 (which you do not show on your site). Yesterday (07/25/2005) I learned that there have been several consumer complaints and today I learned of NHTSA. Since there are no set number of complaints needed before a recall is issued and considering the severity of this issue, why was a recall not issued? I sent a complaint letter to town North Mazda (dealership where I purchased my vehicle) while looking for transmission repair facilities, I ran across this article and am out done by the blatant disloyalty and failure on the part of Mazda/Ford motors to stand behind its products via recall or some other means. www.estreetjournal.com/Mazda.htm
- Crowley, TX, USA
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While driving the vehicle jerked and slipped gears. The vehicle was taken to the dealer who stated that the vehicle needed a new transmission. The consumer searched the web and found that some of these cars do have this type of problem.
Od on/off light started to flash on highway, then speedometer and tachometer fell to 0, smoke went from the hood, and all transmission oil leaked away.
A D V E R T I S E M E N T S
- Rochester, WA, USA