This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
June 28, 2002 -- wellings Mazda, richmond, in "performed recall ssp-34 air bag campaign. March 2004, matt castrucci's auto mall, "body electrical: Customer states air bag light is on please check out and adv, " and "custormer states car is running rough, was told valve cover gaskets are leaking and on the spark plugs please check out." Results were: "checked out light is not on, no correction at this time." And "checked out replaced valave {sic} cover gaskets and intake gaskets cleaned spark plug wires and plugs. Rechecked ok" Sept. 19, 2004 -- while motionless at a traffic light, both front air bags deployed. We do have reliable witnesses. The driver (me) is a physics professor, the right front passenger is a ph.D. candidate, the left rear passenger is a psychology professor, and the right rear passenger just finished law school. There was also a pedestrian standing 3 feet away and a helpful driver in the adjacent (also motionless) car.
98 V 249 000/air bag deployment: Received recall since incident date, and still unable to get it honored. Made two more attempts, and still dealer, Utah auto collections, orem, ut; phone# 801/229-3600, would not give an appointment for repairs. Seeking help from NHTSA in this matter.
Vehicle experiencing problems with air bag due to possible recall component 98V-249 (sensor), however not notified of recall and dealership wants to replace complete system. Mjs
- Philadelph, PA, USA
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- Englewood, OH, USA