at approx 36k miles I noticed a knocking sound whilst reversing from my driveway. I immediately stopped the vehicle suspecting an issue with pistons / crank. When we stripped the engine to investigate we found that the crank had seized also damaging the connecting rod. We contacted our Maserati dealer to be told that the only fix they could offer was a complete engine replacement AND that it is not possible to buy any replacement engine parts for this one particular model except the head gasket! That is frankly obscene. I was also told by the Grey Paul Ferrari head mechanic that they currently had 4 of the same model ghibli's in their service bay with the exact same problem as well as a Levante (same M157 engine) with only 8000 miles on it!

This is quite frankly criminal, if it was a more prevalent car there would have no doubt been an engine recall. Talking on the forums it transpired many people are aware of this problem, to the extent there are lots of third party engineers out there offering rebuild services for this particular engine specifically for this issue.

I would also like to point out that the Turbo failed exactly a year before costing me another small fortune. This has completely wiped out all of my savings, and I'm now going to be stuck with a financed car for another 2 years that, if it can be fixed, I daren't drive in case it fails again as its an inherent issue with this model.

Video of the problem: https://vimeo.com/425164280

This is a Super Car, so that what the insurance categorized and billed annually for it. Yet, I cannot use it reliably as it continue to fail while driving on the freeways or highways, which seized to control of the car, causing it extremely dangerous while driving fast and not being able to control it abruptly. Two major ocurances in a span of Six months. 1. Alternator failed while driving at highway speed limit, steering and everything else seized which almost caused a major accident or worse collision as it is abruptly stopped as it failed, steering failed, all failed.

2. Six months later, while also driving on the highway's speed limit, the engine started to stall and a burning smell coming from engine which seized the engine and stopped abruptly once again....which near miss major accident on the car once again , luckily. This is a LEMON CAR , and the public needs to know about it. Car cost a lot, and yet, cannot enjoy with safety and reliability. I cannot trust to drive this car as afraid that it may not be so lucky next time on the highway or freeways......

On 8-20-17, car stalled just we were making a right turn. Maserati towed it to their shop - shop's assessment is that a new motor is needed. For the next two weeks, Maserati bounced me back and forth between the service center and customer service, and continuously grilled us and our mechanic trying to deflect responsibility. At the end of two weeks, Maserati decided not to cover the replacement based on conjectural diagnosis. The service center claims they want to do the job but has been restrained by their regional office; the center even claimed to have negotiated a deal with their regional office where we pay for labor only at a rate of $8K. I am now working through my insurance for assistance.

I'm not sure if this is standard practice for Maserati, but I am very disappointed by the way Maserati has refused to stand by its product and is aggressively assigning blame on the consumer, avoiding responsibility, and then try to profit from it. I expected a higher level of integrity, responsibility and accountability for such a high-end car.

I am having the most horrible experience with Maserati N.A. THEY DO NOT STAND BEHIND THEIR UNSAFE VEHICLES!!!!!!!!

On December 31st 2015- Just 2 weeks ago I purchased a BRAND NEW top of the line 2015 Ghibli. Unfortunately for me it has engine problems. In order to purchase this beautiful vehicle I had to pay over $8000 in order to early terminate my current lease. I did so happily and picked up my new Ghibli- MSRP $92,000 on December 31st 2015.

On day 3, the engine light went on as the car seized on a major highway in the middle of a large/busy an intersection. My adolescent son videotaped the event. I am happy to share it upon request. The car was serviced the next day by the dealer and I was assured it was a onetime occurrence due to faulty spark plugs that had now been replaced. The car remained in service for 3 days. Once the care was returned to me, I was assured the car was safe and in addition all the other electrical issues were fixed as well. I drove the car for 3 days and once again the engine light appeared and the engine seized while in traffic on a large major highway. I immediately drove the car to Ray Catena Maserati in Ocean NJ and handed them my car where it remains for the past 2 days. I was told yesterday by the dealer that they diagnosed the problem as "engine/cylinder mis-fire" AKA engine seize. This car is 2 weeks old!!!!!

After hearing the diagnosis from the Service Technician I immediately filed a case with Maserati NA. My case # 51201. I have been in contact since purchasing the car with -General Manager who has been desperately trying to assist with the ongoing laundry list of issue with the vehicle and especially and most seriously with the engine problems.

Today I received a call from Cara in customer care and I was told , Maserati NA can’t help any further. I was told my BRAND NEW CAR is covered under warranty and that am being forced to take this unsafe car back once Maserati corrects the problem AGAIN!!!!

The RUDE staff in Consumer Care at Maserati NA identified only by their first names (since their last names are top secret), Natalie the manager employee # NM761 and her subordinate Cara -employee CM1434 told me that Maserati will not put anything in writing to assure me the car is safe since it is not "protocol". I was told I simply need to take her word for it that the car is safe, and Maserati is committed to addressing my concerns . What a joke!!!!!

When I explained that her word the car is safe is simply not enough, I was told she will happily close my case and say I refused/declined to have Maserati repair the vehicle.

Both my husband and I very clearly explained our safety concerns about THIS vehicle in particular. We explained that we want to own a Maserati but we are gravely concerned about the safety of this vehicle in particular. We spoke to the GM and at the dealer who sold us the car and he agreed that our concerns are valid. Still, Maserati NA doesn’t care. It seems to me they would rather have the car seize, cause a potential accident and apologize after the fact, rather than correct the issue now.

I refuse to take this car back and assume it is safe to drive simply because some rude Customer Service person named "Natalie" say so. Maserati NA will simply have to do better than that!!!!

By the way, Natalie-the manager refused to tell me the contact name, number, or email of anyone else I could speak to above her. She held herself as the "final word" on the matter. I am hoping the barrage of emails to senior management at Maserati NA will see it differently and offer a more reasonable solution for me and the safety of my family.

I sincerely hope I don’t need to take this matter to the next level.