This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I opened the front passenger door, the interior handle stuck out when I pulled it and remained so. I could ont open the door. He dealer put a bolt in it to fix it but then it cracked around the bolt and I had to replace the door panel. Two years later (5/6/2017), the driver side door did the same thing. Handle stuck in up position and could not open the door. Am searching for a replacement because Town car is discontinued and Lincoln said they cannot help me. This is a dangerous situation. I understand that this exact issue is a recall for the Navigator but not Town car. Being unable to open a door is extremely dangerous and apparently a known issue by Lincoln. I was told by the dealer (Lincoln margate Florida) that other customers had to buy replacement parts for this issue
- Parkland, FL, USA
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- Parkland, FL, USA