The contact owns a 2008 Lincoln Town car. The contact stated that while driving at various speeds, without warning, the vehicle independently swayed to the right. The contact regained control of the steering wheel. The vehicle was not repaired nor diagnosed. A dealer was not contacted. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number: 13V385000 (steering) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 157,000.

- Brockton, MA, USA

The contact owns a 2008 Lincoln Town car. While driving at 40 mph and making a right turn, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering shaft fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,478.

- Walpole, MA, USA

The contact owns a 2008 Lincoln Town car. The contact referenced NHTSA campaign id number: 13V385000 (steering) and stated that the part was unavailable to perform the repair on the vehicle. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Monroe, MI, USA