This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 'the Lincoln motor company ' important safety recall' is just another Ford lie. It states 'there is no charge to vehicle owners for recall repairs performed by an authorized dealer.' Ford has closed all of the Lincoln dealerships in the immediate san francisco area. The nearest Lincoln dealerships are an hour away during off-peak traffic hours. Forget it during peak traffic hours. When you get to the dealership, they have no loaner vehicle. They don't even have a rental on-site. You have to make your own arrangements someplace across town. My experience is that it took four returns to a dealership, each for a full day, to get one recall repair performed. My car is currently under recall for: Gas tank problems, steering column problems, and I understand air bags. That doesn't include the computer system that has never worked, that Lincoln was unable to repair when the dealerships were in the bay area. Writing to the Lincoln motor company, customer relationship center is probably as big a waste of time as writing this letter.
When the electric seat switch was pushed to move the seat forward the seat did not stop when the switch was released it continued completely forward trapping my wife between the seat and steering wheel. Being home alone she panicked because she could not get out. After calling a friend she relaxed and was able to forcefully push herself out.
When key is inserted in ignition, the seat slams forward into the steering wheel and then reverses slamming to extreme back position and then reverses repeating action. At same time the brake and gas pedal extends upward and down. The forward seat motion could crush a chest against the steering wheel, and the backward motion could break legs of a person sitting in the back seat. If this occurs while car is in motion, there would be no way to control the car, I.e. no way to turn the steering wheel, or apply brakes. The car was in the dealer repeatedly for the 1st several years, and now the problem is recurring. The faulty seat movement is extremely fast--not at push button seat adjustment speed.
- Moss Beach, CA, USA
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- Moss Beach, CA, USA