This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Lincoln Town car. The contact stated that the vehicle has accelerated on its own five times while driving 30 mph. The first failure occurred on October 8, 2007. He placed the gear in neutral in order to slow the vehicle down and, on occasion, he would have to turn off the engine. The vehicle was taken to the dealer twice and the diagnosis indicated failure codes for the powertrain, control module, and (the Dec) electronic control. The dealer reprogrammed the powertrain control module; however, the failure persisted. The vehicle was taken back to the dealer on November 1, 2008. The dealer stated that they may be unable to correct the failure. A report was filed with the manufacturer and they stated that they would call the dealer. The contact was informed that he would receive a call from the dealer. The failure mileage was 22,311 and current mileage was 32,390.
Our 2006 Lincoln Town car, with 3,500 miles, has a significant safety defect. When on an incline, facing downhill, the car will roll forward while in reverse. In addition, if the car is facing uphill in drive, it will roll backwards. The car will reach speeds of 6 mph rolling in the opposite direction of what gear the automatic transmission is in. We have had several near accidents trying to exit parking lots. Ford states they specifically designed this into the vehicle in order to have it pass emissions testing (they reduced the idle speed and altered the performance of the torque converter). They have put their customers (seniors) at risk.
- Lewisville, NC, USA
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- San Angelo, TX, USA