Seat belt light suddenly came on with warning bell clanking. Took it to Ford dealer & they could not turn it off & they could not. The Ford Garage had to get a special tool to test the seat belt extractor right side only & found it was the seat belt extractor. Ford's solution was to buy 2 new extractors & the total cost would be $700 plus. After Ford received extractor tool tester, tried to get used belts around & failed tester. Lincoln customer service at 800-521-4140 did listen to me but basically said car was out of warranty & tough luck. Bill is yours. Finally sent belt to a guy in Duluth, GA & according to his website will fix any belt. Awaiting the return of seat belt extractor which will take @ 1 week's time. The car has been in the shop for over a months time over a little pissy problem!
With this safety issue Ford should be picking up the bill, it's not like we have a chose. A $50000.00 car with a bad design seat belt assembly. My car has super low miles 16438 in 3/2016 so it must be a time function. Is anyone starting a class action law suit, count me in, that's all FORD responds to $$$$$$$ they don't give a cramp about our safety once they have our money. Last FORD product I'll own. Why isn't the watch dogs in the government going for a recall, FORD must have paid them off.
- linc06dale,
Fountain Inn, SC, US
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Seat belt light suddenly came on with warning bell clanking. Took it to Ford dealer & they could not turn it off & they could not. The Ford Garage had to get a special tool to test the seat belt extractor right side only & found it was the seat belt extractor. Ford's solution was to buy 2 new extractors & the total cost would be $700 plus. After Ford received extractor tool tester, tried to get used belts around & failed tester. Lincoln customer service at 800-521-4140 did listen to me but basically said car was out of warranty & tough luck. Bill is yours. Finally sent belt to a guy in Duluth, GA & according to his website will fix any belt. Awaiting the return of seat belt extractor which will take @ 1 week's time. The car has been in the shop for over a months time over a little pissy problem!
- Richard W., Vian, OK, US