This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Lincoln Town car. Intermittently, the vehicle surged while driving at low speeds. The vehicle has been to the dealer approximately 9 times, and 6 for the surging problem. But the failure still persists. The current mileage was 8,500 and failure mileage was 3,440. Updated 09/24/08. The dealer informed the consumer there was a major defect with the transmission. The transmission would not shift into gear. The trunk lid would not stay up. The horn was not working. Updated 10/01/08.
When opening trunk it would slam shut. The vehicle is equipped with an automatic trunk closer. When the trunk was opened fully it would suddenly slam very rapidly and with great force. The consumer's wife finger sustained minor injury from the trunk lid motion. The vehicle was taken to the dealer to be repaired. They indicated that the problem was caused by the torque rod in the closure assembly becoming dislodged. The consumer feels that the bracket for the rod should be redesigned.
- Arlington, VA, USA
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- Somers, NY, USA