This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Lincoln Town car had brake failure. Consumer states that the brakes failed causing a rear-end collision. The state police told the consumer the ABS failed.
Vehicle has very poor brakes. Pedal feel is very weak and spongy. Pedal free travel exceeds 4 inches from full release to full engagement. Pedal is 3/4 in.from floorboard when fully engaged. Even on partial engagement the brake pedal is closer to the floorboard than the accelerator pedal. This creates a situation where the driver can be braking and accelerating at the same time. This happened one time at freeway speed. Car has been to dealership 3 times for brake issues and other problems. Dealer states brake function is normal. Dealer also told me not operate vehicle with adjustable pedals in full forward position. Vehicle problems currently subject of arbitration with dispute settlement board in waukesha, wi. Current vehicle mileage 2,347.
On September 11, 2004 while driving and approaching the stop sign at 10 mph consumer applied the brakes and pedal went to the floor. As result, consumer's vehicle was involved in a front collision, which damaged consumer's vehicle and the vehicle in front. Vehicle was taken to the dealership, and technician indicated to consumer that there was nothing wrong with the vehicle.
When gas pedal was tapped to pull up into a parking space vehicle accelerated at a high speed. When this occurred brake pedal was depressed to slow and stop the vehicle, but it locked up and failed. This resulted in vehicle going over an embankment, down a 5 foot hill, and crashing into a tree. Prior to this incident, twice when making a right turn the brakes locked up. Dealership claimed they couldn't find anything wrong withthe vehicle.
A D V E R T I S E M E N T S
- Hampton, VA, USA