This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Opening the driver's door normally, the door handle broke off with a piece of the door panel. The whole door assembly used to open/close the door is no longer available and has been discontinued. The only way to open the door now is to roll the window down and reach outside to open the door from the outside. This is particularly unsafe as it is the driver's main escape.
Driver's side interior door latch broke and is integral to the door panel. Ford dealer says the part is no longer available and Ford has provided no other means of repair. Ford provided the following part number: 4W1Z5423943eaa, which is not available. To exit the vehicle, the window must be rolled down and the outside door handle used. This is a potential safety risk if a quick exit is required during a fire, accident, or other emergency.
- Corpus Chrisit, TX, USA
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- Unknown, DC, USA