The contact owns a 2003 Lincoln Town car. The contact stated that the front end of the vehicle was scraped. The vehicle was taken to pompano Ford (2741 N federal hwy, pompano beach, fl 33064, (954) 773-9486) for repairs. When the contact retrieved the vehicle, he noticed that the entire floorboard was flooded with water. The dealer believed the water was due to the air conditioning unit flooding or the wipers pushing water inside the vehicle. The dealer then stated that there was a pan in the engine compartment that was supposed to drain water out into the street. The dealer tried to blame the insurance company that directed the contact to the dealer to have the scrape repaired. The dealer gave the contact a bill for $880 and did not clear out the water. The dealer informed the contact that the insurance company would pay for the repairs. The dealer returned the vehicle to the contact still full of water and gave him a statement listing the charges for which they expected the insurance company to pay. The manufacturer was not contacted. The failure mileage was 81,000.

- Tamarack, FL, USA

"takata recall". I was driving my 2003 Lincoln towncar on the interstate with my 3 children in the car on our way home from Alabama to Indiana when my sunroof shattered and exploded. Pieces of glass started flying off the top of my car and my kids became scared. All of the windows were closed as well as the sunroof. Luckily I had the sunroof visor closed as well or pieces of glass would have flown back in my car potentially harming one of my children. I still have not been able to get it replaced and I'm hoping to get some assistance in figuring things out.

- Indianapolis, IN, USA

I have a 2003, Lincoln towncar and when it rains, the passenger side floor board gets soaking wet, I can have it under the car port and it still gets wet. I do not have any holes in the car. I had the same problem with my 1999 Lincoln towncar and they changed by wind sheild four or five times and it did not solve the problem in the 1999 the passenger side floor board would wetter than the back, with the 2003 the back floor board is wetter than the front, I almost think it is coming from something under the seat.

- Chattanooga, TN, USA

Manufacturing / design defect in vehicle inside door panel causing panel to fail and inside door latch handle to become inoperable. This results in driver being unable to open door from inside vehicle. Driver is trapped and in danger in an emergency. Company no longer produces replacement parts or repair parts. This design continues in current models and will multiply exposure as vehicles age.

- Fort Worth, TX, USA

The fender and hood doesn't line up properly. Please fill in additional information. Dealer is aware of the problem.

- Conowingo, MD, USA