This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased new 2002 Lincoln towncar April 2002 from central Florida Lincoln Mercury in orlando Florida. Car is garaged all the time and now has 3000 miles on it. The chassis and various steel support and steering parts have severe and I mean severe rust. The dealer says it is more than they have seen but there is no problem. I have never seen rust as bad as this and I have seen a lot of cars in my life time as a mechanic. The rust looks like the car was in road salt for many years even though the car has not and only 8 months old.
- Orlando, FL, USA
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- Orlando, FL, USA