This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Lincoln Town car. While driving 30 mph, the contact noticed that her windshield wipers failed and could not be reactivated. She heard a loud noise coming from the windshield wiper motor, which indicated that the wiper motor was failing. The contact is in the process of taking the vehicle to a dealer. The manufacturer stated that there was no recall on the wiper motor that related to her VIN; therefore, no compensation would be provided. No repairs have been made to the vehicle. The failure mileage was 65,980 and current mileage is 66,000. Updated 03/17/09. The consumer was informed there was no recalls that applied to her vehicle. However, the consumer discovered a recall, that described the problem she experienced. Recall# 01V258000. Updated 03/18/09.
Certain 2001 Lincoln Town cars have been recalled for the following failures, among others (1) windshield wiper motor failure, and (2) seat belt failure to latch. I contacted Ford motors but they told me my car was not included in the recall even though I was experiencing the same identical problems these two recalls were issued for. My wiper motor has failed and the front passenger seat belt will not lock.
The contact owns a 2001 Lincoln Town car. The contact stated that the windshield wipers failed intermittently. As of September 24, 2007, the dealer had not inspected the vehicle. The manufacturer stated that her VIN was excluded from NHTSA campaign id number 01V258000 (visibility:windshield wiper/washer:motor). The failure mileage was 82,800 and current mileage was 83,000.
The contact owns a 2001 Lincoln Town car. The contact stated that there is a recall # 01V258000 (visibility:windshield wiper/washer:motor). The manufacturer stated that her vehicle was excluded from the recall. The contact stated that her vehicle experienced the same failures listed in the recall and feels that her vehicle should be included. The current mileage is 51,000 and failure mileage was 48,000. Updated 06/08/07
A D V E R T I S E M E N T S
- Elizabeth City, NC, USA