This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle: 2001 Lincoln Town car cartier with 45,000 original miles. Date problem revealed: 05/08/2008 at 38,000 miles. Component: Powertrain: Driveline; suspension: (rear); suspension: (front); steering. Defect summary: Certain police, commercial, and passenger vehicles sold input higher loads into the vehicle chassis overloading the wheel bearings and axles. Four wheel alignment check was performed. Rear wheels was not aligned to manufacture specifications, for which, this vehicle has a non-adjustable rear end. Front-end alignment was not in manufacture specifications and could not be corrected due to faulty rear end components. Consequence summary: This could lead to early bearing failure and ultimately to axle shaft fracture. In the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. Loss of drive function could lead to a crash. Severely unstable steering at speed above 40 mph and will lead to a crash at highway speeds.
The contact owns a 2001 Lincoln Town car. Within 1,000 miles of purchasing the vehicle, the seats failed and could not be adjusted forward or backwards. While changing the oil, the dealer found that the rear suspension was failing and the struts needed replacing. If the vehicle were to drive over a pothole, the axle could fail. The manufacturer did not offer any assistance; however, the dealer offered to reduce some of the $1,300 repair cost. The dealer information was unknown. The current mileage was 30,180 and failure mileage was 26,000.
- Lake Worth , FL, USA
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- Frontenac, KS, USA