This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Lincoln Town car. While driving 45 mph, the vehicle began to lose power without warning. The failure occurred twice. The vehicle was pulled over to the road shoulder and was restarted after ten minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,250.
Serious safety issue. No or intermittent exterior lighting at night. Defective (lcm) lighting control module. Ford recall called (customer satisfaction program) "14no1" indicates defective lighting control module controlling exterior headlamps, parking lamps, front side marker, rear tail, license plate lighting may be intermittent or inoperative. E-mail sent to all U.S. Ford Lincoln/Mercury dealers referencing 2003 2004 2005 2006 model year Crown Victoria and Grand Marquis vehicles with an extended coverage period on this part of 15 years or 250,000 miles. Current owned and operated vehicle is: 2001 Lincoln Town car built on the same platform with same internal parts. Lighting control module is defective causing no or intermittent exterior lighting. Approached Ford dealer and was informed vehicle part was under factory recall. Contacted Ford Lincoln customer service directly and was informed recall was vehicle VIN specific and no further help or financial assistance will be provided. This unit is the same part used through the above-mentioned model year vehicles, but I cannot obtain any assistance. Part is also obsolete and cannot be purchased through Ford. The vehicle was parked during the first occurrence, now daily occurrence with intermittent or no exterior lighting. Please help!
- the contact owns a 2001 Lincoln Town car. The contact's vehicle was sitting in the driveway when it caught on fire. The vehicle had been driven earlier in that day, but had been turned off prior to the fire. The fire department was called and they were able to extinguish the fire. The computer was described as the origin of the fire. The contact will receive a report. Updated 03/02/07.
While driving, the vehicle became engulfed in flames under the hood. The fire department stated it was a possibility that fire was caused by a short in electrical system. There was a fire report filed at the scene of the incident.
- Baton Rouge, LA, USA
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- Chicago, IL, USA