This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brake failure. First time I was able to stop. My husband next drove the car and could not find any fault with brakes. The car was driven to new orleans with no other problems except it had a tendency to hydroplane during a heavy rain. Several days later he was preparing to make a left turn at an intersection. The brakes failed to hold and he bumped the car ahead which hit another which hit another. No injuries but damage to two of the vehicles. Car was returned to superior Lincoln to have the brakes checked and to have rear bumper repaired. They had to replace the rear plastic bumper and stated that they could not find any problems with the brakes. We picked up the car on 8/14/01 and after testing the brakes while driving home everything seemed O.K. that night while driving from a 4th floor parking garage the brakes failed completly and we headon crashed into a concrete block wall. There were 4 people in the car (all had their seat belts fastened) and all sustained bruises and contusions. Fortunatly there were no broken bones but we are still nursing various aches and pains. The 2 people in the rear seat suffered from wiplash and seat belt bruises and sore chests. One thing that worked was the front air bags that saved my wife and I from any further injury.
Consumer was going 75mph set on cruise control, when approaching a curve conusmer applied brakes to slow down, and as brake pedal was pressed it speeded up vehicle. Consumer was coached from limousine service on a 2- way radio how to control vehicle. Consumer turned cruise control switch off, and vehicle returned to normal drive. Pressing brakes, it sent wrong signal and engaged cruise control.
After coming to a stop, foot on brake, vehicle will surge forward, brakes will not stop it. Happened 4 times so far, last time consumer hit another vehicle. Damage to vehicle not known.
Brake pedal feels spongy and makes noise when applied, brakes grab when applied, and vehicle pulls to the right due to faulty brakes. Left front headrest will not go up or down, right frotn headrest tilts when it's moved up. Left outer mirror glass is loose, the mirror retaining clip was broken, dealer replaced glass. Vehicle averages less than 10 miles per gallon in the city and 15 miles per gallon for highway, consumer states that the engine idles too fast, dealer stated that timing could not be adjusted locally because the vehicle had no distributor cap on this model.
A D V E R T I S E M E N T S
- Pasadena, TX, USA