This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1998 Lincoln Town car made a grinding sound underneath. Consumer stated that the vehicle had to be towed to a dealer. He stated that he saw a front ball joint dragging on the ground. The consumer stated the ball joints did not have any grease fittings. The consumer had all of the ball joints replaced. The consumer discovered a recall regarding the ball joints. However, no one informed him there was a problem.
: the contact stated a squeeking sound was heard coming from the front right wheel. The contact treated the wheel with wd-40 and the sound went away. Also, while driving 10 mph in a parking lot, the right front wheel fell off. The vehicle was towed to a service dealer, who determined that the upper and lower ball joints had failed and were replaced as well as steering gear. The manufacturer was not alerted. Updated 12/18/06.
- Burley, ID, USA
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- Youngstown, NY, USA