This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1998 Lincoln towncar. Consumer states that while backing out of the garage the left tie rod dropped from its retainer. The consumer stated the incident would not have happened if the parts had grease fittings.
While pulling out of driveway at 2-3 mph consumer heard a noise, stopped vehicle, and noticed tie rod end were dragging on the ground on the right side of vehicle. Dealer stated tie rods had disconnected. Also, the ball joints were not lubricated and rusted. Both tie rods were replaced.
At 25 mph vehicle suddenly veered left. Consumer had vehicle towed to dealer. Outer tie rod had snapped. The steering linkage and tie rod end falied. The dealer refused to pay for repair of the vehicle.
- Akron, OH, USA
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- Waukesha, WI, USA