The contact owns a 1997 Lincoln Town car. The contact stated that the horn and cruise control were inoperative. A local mechanic diagnosed that the horn would need to be replaced. Neither the dealer nor the manufacturer were notified. The vehicle was not repaired. The failure mileage was 58,000 and the current mileage was 60,000.

- Springfield, MA, USA

The contact owns a 1997 Lincoln Town car. The contact received a Ford recall notice for the vehicle speed control: Cruise control in August of 2007. The dealer stated that the parts were unavailable. The cruise control was not disconnected because he was not informed of that option. The manufacturer stated that the Ford recall parts would not be available until June of 2008. The contact filed a formal complaint with the manufacturer. There had been no failure to date. The recall number was unknown. The current mileage was 114,791.

- Cleveland, TN, USA

The contact owns a 1997 Lincoln Town car. The contact had the vehicle repaired under the recall for the vehicle speed control. Upon leaving the dealer, she attempted to activate the cruise control, but was unsuccessful. She returned to the dealer and they stated that the cruise control motor burned out and a new one was needed at the cost of $300. Initially, the dealer stated that they would pay half; however, the manufacturer refused because the vehicle was out of warranty. The recall number was unknown. The failure and current mileages were 72,014.

- Salt Point, NY, USA

The contact owns a 1997 Lincoln Town car. The contact received a Ford recall notice for the vehicle speed control: Cruise control in August of 2007. He immediately scheduled an appointment to have the vehicle repaired. The dealer stated that they did not know when the parts would be available and did not advise the contact to have the component disconnected. He received a second notice in February of 2008 stating that the parts were available. The notice stated that the vehicle could catch fire while idling. The parts were not available until March of 2008. He is currently in the process of having the recall repaired. There had been no failure to date. The powertrain and recall number were unknown. The current mileage was 70,000.

- Stoudsburg,, PA, USA

The contact owns a 1997 Lincoln Town car. The contact stated that Ford has failed to provide a timely recall repair on his vehicle regarding the vehicle speed control: Cruise control. The first recall notice was received in June of 2007. There had been no failure to date. The recall number was unknown. The current mileage was 130,000.

- Springfield, OH, USA

The contact owns a 1997 Lincoln Town car. The contact received recall notice number 05S28 for the vehicle speed control: Cruise control in August of 2007. The parts for the recall repair are still unavailable as of January 28, 2008. There had been no failure to date. The recall number was unknown. The current mileage was 97,000. Updated 02-14-08 updated 02/14/08

- Jefferson City, MO, USA

The contact owns a 1997 Lincoln Town car. The contact received a recall notice for the vehicle speed control: Cruise control switch in August of 2007 and he immediately scheduled an appointment to have the vehicle repaired. The dealer disconnected the switch and informed him that the parts would be unavailable until December of 2007. He called back and the dealer stated that they did not know when the parts would be available. The contact filed a complaint with the manufacturer. There had been no failure to date. The recall number was unknown. The current mileage was 169,000. Updated 3/5/08 updated 03/05/08

- Mohawk, MI, USA

The contact owns a 1997 Lincoln Town car. The vehicle caught fire under the hood while parked. The fire department arrived and extinguished the fire. A police report was filed. Both the inside and outside of the contact's home was damaged. He received a recall letter from the manufacturer approximately 2 months prior to the fire. At that time, he called the dealer and they stated that they did not have any parts available. The powertrain and recall number were unknown. The current and failure mileages were 119,000.

- Margate, FL, USA

Failure of cruise control to kick down after reaching desired speed and to kick back in when going below desired speed. Also if cruise control is not turned off before turning engine off it will continue to draw current and run battery down. This has not caused any accidents yet but has caused two close calls. I stopped using the cruise control until it is fixed.

- Ashland City, TN, USA

Reported on tv show, 60 minutes on 19 June 2005 that there is a defective switch on the cruise control of certain vehicles, including my 1997 Lincoln Town car that causes spontaneous combustion to ignite a vehicle fire even when the vehicle is not in operation. The next day I reported this to my local dealer, williamsburg Ford-Lincoln-Mercury, and was told that they could replace the switch only with the same kind in spite of the fact that the tv show stated that a subsitute switch is avaialble, because there is no recall. I offered to pay for a different switch.

- Williamsburg, VA, USA

Sudden acceleration due to failure of the idle speed control unit/motor.

- Richmond, VA, USA