This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1996 Lincoln Town car with approximately 73,000 miles on the odometer. Recently, I have been experiencing problems with the front end wobbling. I took the car to sears automotive and discovered that the lower ball joint are defective and control arms. The problem matches exactly your recall below: NHTSA campaign id number: 98V322000 summary: Vehicle description: Certain 1996-1999 Ford Crown Victoria police, fleet, natural gas, and 1996-1999 Lincoln Town car limousine vehicles that were produced with a lower control arm ball joint containing a one piece bearing; and 1990-1996 Ford Crown Victoria police, fleet, and ngv vehicles and 1990-1996 Lincoln Town car limousine vehicles that have been serviced with either a ball joint containing the one-piece bearing or a front lower control arm containing a ball joint with a one-piece bearing. The one-piece bearing within the lower control arm ball joint can weaken slowly during use and eventually crack. This could result in separation of the ball and cap of the joint, allowing the control arm to drop to the ground. Consequence: If this occurs while the vehicle is moving, reduced steering control could occur, increasing the risk of a crash. Remedy: Dealers will replace the lower control arm ball joints (2). Notes: Owner notification is expected to begin January 18, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673. Also contact the National Highway Traffic Safety Administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). We never receive notice of any recall. However, when I attempted to call Ford customer service they could not find this recall or my VIN. Therefore, I am respectfully requesting that you add our vehicle VIN to this recall for repair.
1996 Lincoln Town car developed problems with the suspension.** answer required***. while driving the vehicle moves from side to side which makes it difficult to control the vehicle. The vehicle's suspension had been adjusted but the problem still exist. The vehicle also has a steering problem.
1996 Lincoln Town car steering went out causing consumer to run into a fence. The steering wheel would turn left and right but the wheel did not respond. Rear air spring were replaced due to excessive cracking. The vehicle steering a suspension performed poorly. The dealer replaced the upper and lower ball joints and the inner and outer tie rods. The right front window regulator broke. The interior light on the left side of the vehicle did not work.
Consumer was traveling on highway and was coming towards and intersection, went to apply brakes and there were no brakes. Also, there was no steering, forcing him into a guardrail. There were no injuries.
A D V E R T I S E M E N T S
- Gig Harbor, WA, USA