This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. drivers seat belt latch is broken internally and cannot be used. To circumvent the broken latch, the front center passenger seat belt is being used. 2. front right hand passenger seat belt can no longer be latched without first pushing the release button. 3. cruise control automatically engaged while driving in residential area, causing a rapid acceleration of my vehicle above the speed limit. Slamming on the brakes forcefully disengaging the cruise control. One time occurrence.
The contact owns a 1996 Lincoln Town car. The contact stated that smoke was seen coming from under the hood. The vehicle was taken to an independent mechanic to be repaired and was parked in the mechanic's repair shop when the vehicle caught on fire. The fire spread quickly and destroyed the repair shop building as well as several other businesses, resulting in over 7 million dollars worth of damage. The fire marshall informed the contact that the fire was caused by the parked vehicle being inside the building. The fire occurred prior to the announcement of NHTSA campaign number 07V336000 (vehicle speed control). The contact indicated that the vehicle exhibited the same defect that was listed in the recall campaign. The VIN was not available. The failure mileage was 196,000.
The contact owns a 1996 Lincoln Town car. The contact received a safety recall notice in September of 2007 for NHTSA campaign id number 07V336000 (vehicle speed control). The speed control switch was disconnected in March of 2008. Once the switch was disconnected, he began hearing a buzzing sound when the brake pedal was depressed and the ABS light illuminated. When taken to the dealer, the contact was informed that the vehicle speed control had nothing to do with the buzzing sound that the brakes were making. He filed complaint number 0377821518 with Ford. The current mileage was 29,167 and failure mileage was 28,000.
- Cleveland, OH, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 1996 Lincoln Town car. The contact received a recall notice for the vehicle speed control in July of 2007. The vehicle has still not been repaired. There had been no failure to date. The recall number was unknown. The failure mileage was 300,000.
1996 Lincoln Town car with recall on speed control. Consumer states that they disconnected the cruise control but have not repaired the problem. He would like the problem repaired with the replacement part.
1996 Lincoln Town car recall for speed control deactivation switch. I have a letter from the manufacturer that states that there are parts available for this repair but have yet to receive a call from the dealer, I'm told I'm on the list.. how long should this take?
The contact owns a 1996 Lincoln towncar. He received a recall notice for his cruise control (recall 07V336000) in September and had the cruise control deactivated at that time. He was told that the parts for the repair would be done in December. The final repair was performed in March 2008; however, the cruise control did not function. The dealer wanted to charge him $80 to diagnose the failure. The manufacturer was not notified. The current and failure mileages were 107,000. Updated 04/03/08.
The contact owns a 1996 Lincoln Town car. The contact had his vehicle speed control switch disconnected on 09/20/2007 by one Ford dealer, and on 03/06/2008 by another Ford dealer. The dealer returned the vehicle to him and stated that they made the final repair. Meanwhile, the brakes failed. The mechanic loosened the brake line and all of the fluid came out of the vehicle. They repaired the brakes, but the vehicle speed control still does not work. The dealer wants a $85 for a diagnostic to find out the cause of the failure. The dealer stated the repair was made to the vehicle speed control, but did not last. The contact stated that something had to be wrong with the vehicle speed control before the repair was made. The current and failure mileages were 22,000. Updated 03-25-08 updated 03/25/08
The contact owns a 1996 Lincoln Town car. The contact received a recall notice for NHTSA campaign id number 07V336000 (vehicle speed control) and Ford recall number 05S28 in August of 2007. He called Ford Motor Company on several different occasions and they initially stated that the parts would be available in mid-December and then later in January of 2008. The contact called back and was informed that there was no specific date. The deactivation switch was not disconnected. There had been no failure to date. The current mileage was 130,000.
The contact owns a 1996 Lincoln Town car. The contact received a recall notice for NHTSA campaign id number 07V366000 (vehicle speed control). The part was unavailable. There had been no failure to date. The current mileage was 90,000. Updated 03-19-08 the consumer stated when obtaining the form, he was informed Ford was sending out postcards to inform owners when to bring the vehicles in for the repairs, however the consumer stated has not received the information as of yet. Updated 03/19/08
The contact owns a 1996 Lincoln Town car. The contact received a recall notice for NHTSA campaign id number 07V336000 (vehicle speed control). The part was unavailable and the deactivation switch was disconnected. The contact underwent a hip replacement and cannot drive without the cruise control feature. There had been no failure to date. The current mileage was 92,000.
I received 2 recall notices this past October. The recall was to have the speed control device replaced. One for my 96 Lincoln towncar and the other for my 2000 holiday rambler (both equipped with Ford motors. I have contacted the local Ford dealer re the Lincoln right after receiving the recall notice. Was told that Ford should be sending the replacement speed control device by December. It is now the 16th of Jan 2008 and alexander Ford has not received the replacement part. I would like to know why the delay.
Ford Motor Company notified me in August 2007 that a defect in the speed control deactivation switch would be removed by the dealer on vehicles 1992-2004 and the same would be replaced no later than the 4th quarter of 2007. The dealer now states " we have no idea when we will get the parts and neither does Ford". I called Ford this date and the same statement was repeated. The switch was removed August 4, 2007 by the dealer (greens of lexington, Lincoln ) and as of this date I still have no speed control as stated.
The contact owns a 1996 Lincoln Town car. The contact received a recall notice in September of 2007 for NHTSA campaign id number 07V336000 (vehicle speed control). The manufacturer stated that the part would be unavailable until March of 2008. The speed control switch has not yet been disconnected. There had been no failure to date. The current mileage was 110,000. Updated 12/12/2007 updated 12/12/07.
A D V E R T I S E M E N T S
- Newburgh Heights, OH, USA