The contact owns a 1995 Lincoln Town car. The contact's mother attempted to place the vehicle into reverse and heard a popping noise. The vehicle accelerated backwards, although her foot was depressing the brake pedal. The vehicle eventually stopped after crashing into a guardrail and three people. The police impounded and inspected the vehicle, but found no failure. A police report was filed. A state farm representative inspected the vehicle and gave the contact's mother a ticket for careless driving. Her mother continued to stress that her foot was depressing the brake pedal the entire time. The current and failure mileages were approximately 127,000.

- Comstock Park, MI, USA