An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Seats — Mid/Rear Assembly

Summary

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Actions

Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

Documents (5)

• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Dealer Notification re Certain 2020 Model Year Expedition and Navigator Vehicles Second Row Left Hand Seat Frame Headrest Weld
• Miscellaneous Document - Media Release re attachment bracket for the second-row driver’s side headrest may not have been sufficiently welded to the seat frame.
• Non-Compliance Notice 573 Report
• Miscellaneous Document - Chronology re Ford Motor Company (Ford) Recall No. 20C12 – Certain 2020 model year Ford Expedition and Lincoln Navigator vehicles – Driver Side Second Row Seat Headrest Bracket Welds

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