This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The MIDDLE row passenger seat belt locks in place. We took it to the Lincoln dealership in San Antonio Texas and this is what their report states: Found internal failure with seat belt mechanism causing seatbelt to bind. Recommend to replace and retest. But there is no safety recall on it so they want to charge $947 to fix it. Yet, the exact same thing happened to our FRONT seat passenger seat belt! But that was fixed because of a recall.
The contact owns a 2019 Lincoln Navigator. The contact stated while the vehicle was stopped, the front passenger-??s side seat belt pretensioner exploded. The passenger suffered minor injuries to the chest area but did not seek medical attention. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 46,519.
The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at 40 mph, the vehicle in front stopped suddenly and the contact crashed into the rear of the vehicle. The seatbelt pr tensioner failed to operate as intended. The air bags failed to deploy. The contact sustained bruising to her chest from the seat belt. The 2 children received small bruising to the face and left shoulder from the seat belt. The other vehicle injuries were unknown. A police report was filed. Medical attention was contacted. The occupant of the other vehicle received medical attention at the scene of the crash. The vehicle was towed to apple Ford (8800 stanford blvd, columbia, md 21045 (410) 290-1100) where a diagnostic test was still pending. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 5,000.
Restraints indicator lamp warning light on every time passenger gets in and buckled up. While in motion it will turn on! dealer couldn't figure it out.
Seatbelt is not recoiling properly. Dealership replaced it, new one is having similar issues. Sat in other black label Navigator and they also had the same issue. When using the cruise control, the brakes are making an odd noise (it makes the same type of sound you hear when getting up from a leather couch) window washers have failed multiple times. I have multiple video's of that driver seats are making a lot of noise (almost like something is loose), dealership had to fix it twice now. Keep in mind this vehicle is brand new, their top of the line model and had less then 10K miles when these issues started. I would be more than willing to meet with someone in person to show them all the issues.
A D V E R T I S E M E N T S
- Floresville, TX, USA