This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Lincoln Navigator. The contact stated that after starting the vehicle, there was an abnormal rattling sound coming from the front and the rear of the vehicle. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the sound. The vehicle was not repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the phaser needed to be replaced. The vehicle was repaired however, within several months of the repair, there was an abnormal rattling sound coming from the engine. The vehicle was taken back to the dealer to attempt to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 29,736.
- Winchester, MA, USA
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- Winchester, MA, USA