This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
POWERTRAIN MALFUNCTION/REDUCED POWER while on the highway! Low boost power malfunction causing excessive fuel and oil consumption, spinning/timing misfire, and reduced speed! Check engine light and powertrain malfunction lights later indicated P0365 and P0369 error codes. Dealership says I need a new timing chain and VCT selenoid. I found out this is a KNOWN ISSUE WITH 2018-2020 LINCOLN NAVIGATORS and that Lincoln has issued TSB Bulletins regarding these very issues! I am experiencing all of the symptoms - rattling when starting from a cold start, excessive oil consumption, spinning/misfiring when changing gears, crazy slow acceleration, low fuel economy. Initially the light came on in October with the Lincoln app telling me incorrect oil so I went and had my oil changed 10/30. It didn't help at all. I had the car diagnosed locally before calling to have it scheduled to be fixed at the dealership. The auto place wouldn't even give me a quote!! I have attached their Diagnostic. The dealership stated the cost would be $5400 for VCT Selenoid and Timing Chain. Dealership also stated this is a known issue and he had the same vehicle of the same year for the same reason he's working on right now! I looked it up and Lincoln KNOWS! They know about this issue!! I contacted Lincoln and they REFUSED to help!!! I believe Lincoln should extend grace and help with the cost of repair because they have know about this ongoing issue. Instead of helping their customers by issuing a recall or optional service help, they're putting the bill on the customer or their known issue.
No warning light on dash. Issues engaging in gears. Avoided a few accidents by throwing on hazards when car wouldn't accelerate on road. When turning into oncoming traffic it wouldn't engage in gear but thankfully they braked to avoid hitting me. After that I would only drive in the neighborhood to take kids to school. When reading Ford knows this issue but still put this 10 speed transmission in vehicles. Mechanic diagnosed and had to rebuild transmission.
Transmission just revs & does not shift gears when try to take off from traffic lights or merge on highway. Shifts gears aggressively at speeds of 30-40 mph. Herky jerky and causes whiplash Lincoln reports fixing issue but I don-??t think they did Safety issue.
The contact owns a 2019 Lincoln Navigator. The contact stated that the vehicle would jerk upon depression of the accelerator pedal while driving at various speeds or after coming to a complete stop. An unknown transmission message was displayed on the instrument panel after the failure. The contact took the vehicle to the dealer where transmission fluid was added; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
The 10 speed transmission in our car shudders and vibrates badly and gets stuck in very high gears. The problem happens most often between 17-23 miles per hour, and is most noticeable on inclines. instead of downshifting to a lower gear at lowers speeds, the car is stuck in 6-7-8 gear. This causes a long hesitation where we are worried we could get rear ended or hit at an intersection. We have been shifting the car manually with the paddle shifters to drop into a lower gear, but this also takes time and causes a delay. We have been to the dealer at least 5 times for this issue and no luck on a repair. the problem has been ongoing for over a year now. Thank You.
- Duxbury, MA, USA
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The contact owns a 2019 Lincoln Navigator. The contact stated while making a left turn, the vehicle started to stall and seized. The contact stated that an unknown power train warning light was illuminated. The contact was able to restart the vehicle and continued driving to her destination. The contact stated she continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to dealer, where it was diagnosed with needing the power control module to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back for a third time to the dealer, where it was diagnosed with needing another control module to be replaced. The vehicle was repaired but continued to experience the failure. The contact called the dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.
The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The RPM's would suddenly increase before the speed was drastically reduced. The vehicle was taken to the local dealer for service however, the failure persisted. No further information was available. The manufacturer was notified of the failure. The failure mileage was 31,000.
A D V E R T I S E M E N T S
- Santa Rosa Beach, FL, USA