This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brake booster on a 2017 Lincoln Navigator does not work properly, causing increased force to brake, a brake pedal that does all the way to the floor, and increased distance to come to a full stop. A recall was issued (22V-150/22S11) on the master cylinder and brake booster. The master cylinder was replaced in November 2022 (prior to my ownership) but not the brake booster. The brakes have been an issue since I purchased the car in January 2023. I tried several times to get the dealership to assist me but was never able to get the help that I needed. I recently took the car in to have the brakes addressed and now have to pay out of pocket to have the brake booster fixed. I was told that the warranty for a recall is only good for 12 months which I was never informed of at the time of the vehicle purchase.
There is a recall already for this problem except our 17 Lincoln wasn-??t included in it. We are experiencing this issue right now. Campaign # 22V150000
The brakes on my car stopped working and this caused me to crash into a wall. This accident caused by my brakes failing nearly killed me and put others at risk. There were no recalls, or warnings about the brakes failing before the accident.
- New York City, NY, USA
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- Charleston, SC, USA