This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Lincoln Navigator. The contact stated that while driving at highway speeds, the transmission inadvertently down shifted and nearly caused the contact to lose control of the vehicle. Additionally, the speedometer gauges went to zero and the service wrench warning light was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission molded lead frame was faulty and needed to be replaced. The contact was concerned that the transmission control module was faulty and needed to be serviced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 69,000.
- Vancouver, WA, USA
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- Vancouver, WA, USA