This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact also stated that while reversing, the rear-view camera screen displayed a distorted image or a blank screen intermittently. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that whenever the AC was turned on it would then shut off immediately after. The approximate failure mileage was 78,000. Parts distribution disconnect.
When in park, vehicle fails to stay parked in some instances. For example, SUV has rolled forward (while in park): when parking on an incline or while unloading items from trunk, resting against bumper caused it to roll ahead and hit closed garage door in the garage, or when leaning on the SUV body outside vehicle it can disengage from park and start moving while shifter stays in P position. Emergency break stops movement. We started noticing the issue Jan 2022 and took it to Lincoln for service on 02/25/22 to investigate (after multiple accounts, same concern). They found no recognizable problem, stating vehicle might not have been in park to begin with. No parts were removed; only a visual & functional assessment. Paid an inspection bill with no resolution to safety concern. However, it re-occurred on 4/2/22. Because the concern is intermittent and cannot be replicated on demand it-??s harder to predict when SUV will move. Using the emergency parking break as a safety back-up for now. Vehicle is available for further inspection. To date, no major damage caused. Yet, forgetting the manual break could result in a terrible situation at any time. All instances of rolling away have occurred after driver exited the vehicle. Level parking surfaces are not always available. Probably unrelated to the safety issue, there are strange electric bugs. Radio will turn on randomly while driving; tailgate will open on its own when SUV is parked. However, no warning messages have displayed for any of the safety or electrical issues described.
Over the past few weeks the air conditioner blower on my 2015 Lincoln Navigator would just stop working. We took it to the Firestone complete auto care and they said it needed freon. $300 later, I was back on the road. But a few hours later, the blower stopped working again. I took it back and after investigation found a "special service message ssm47797" a poor electrical connection at the blower motor speed control. Firestone said the connection had "burned up" and it should be covered under my certified used car warranty - but when I called woodhouse Lincoln Mercury, they said it was "just a ssm" and it would not be covered. In addition, they could not even take a look at it until "next week sometime". I told the person on the phone that I needed to go to Kansas City for the weekend, but he did not care. Firestone is fixing it, but it is $530. My question is, if something is able to burn up under the hood of my car - and the dealership knows about it, shouldn't there be a recall notice sent to all Lincoln owners?
A few months ago, around 65,000 miles, I was driving on the highway when I noticed a loss of power as I was trying to accelerate. At that same time, the check engine icon started flashing. I was unable to accelerate until the check engine icon stopped flashing. Everything went back to normal and I didn't experience this problem again for a couple of months. This would occasionally happen whenever I'd try to overtake another car on the highway. These days at 78,000 miles, the vehicle intermittently runs rough.
A D V E R T I S E M E N T S
- Elk Grove, CA, USA